Customer cancellation:
The customer may cancel the order for the product only within 2 hours of placing the order or until “Prabha Publications” ships it, whichever is sooner. Orders once shipped cannot be cancelled.
Prabha Publications cancellation:
There may be certain orders that Prabha Publications is unable to accept and service and these may need to be cancelled. Some situations that may result in your order being cancelled include, non-availability of the product or quantities ordered by you or inaccuracies or errors in pricing information or due to restrictions imposed by Government authorities or due to natural calamities occurring at the shipping destination.
Prabha Publications also reserves the right to cancel any orders that classify as ‘Bulk Order’ as determined by “Prabha Publications” as per certain criteria. An order can be classified as ‘Bulk Order’ if it meets with the below mentioned criteria, which may not be exhaustive, viz:
i. Products ordered are not for self-consumption but for commercial resale;
ii. Multiple orders placed for same product at the same address;
iii. Bulk quantity of the same product ordered;
iv. Invalid address given in order details;
v. Any malpractice used to place the order.